Terms & Conditions

These terms apply to your use of the Performiva website, court bookings, coaching sessions, memberships and events. By using our services, you agree to follow these terms and any reasonable on-site safety instructions.

Bookings and Payments

A booking is not confirmed until Performiva issues a confirmation. Prices, court availability and session duration are shown during the booking process and may change for future bookings. Any applicable payment deadline will be stated at checkout or in your confirmation.

Changes and Cancellations

Please contact the club as early as possible if you need to change or cancel a booking. Refunds, credits and rescheduling depend on the cancellation window and the terms displayed when you book. Event registrations may have separate rules.

Court Conduct and Safety

Players must wear suitable court footwear, follow staff instructions, use equipment responsibly and treat other players respectfully. Do not enter a court until your allocated session begins. Performiva may pause or end play where conduct creates a safety concern.

Membership

Membership benefits, billing frequency, renewal and cancellation terms are presented with the selected plan. Memberships are personal unless a household or group plan expressly allows additional named users.

Website Content and Liability

Website content is provided for general information and may be updated. To the extent permitted by law, Performiva is not responsible for indirect loss arising from website interruptions or circumstances outside reasonable control. Nothing in these terms excludes rights that cannot legally be excluded.

Contact

Questions about these terms may be sent to hello@performiva.example.